Q: Do I need to be home in order to have a pick up from my home?
A: No, you can leave the mattresses outside and a check under your door mat or taped to your front door.
Q: What form of payment do you accept?
A: We accept cash or check. Payment is due when we pick up unless you are a commercial client with an account set up with us.
Q: If I book online will you require payment in advance?
A: No, payment is not due until we pick up the mattress.
Q: Does the mattress need to be in good shape? What about stains?
A: No, the mattress can be stained, damaged, ripped. However, we do not pick up mattresses that have large amounts of blood due to a crime scene or death.
Q: Do you resale the mattresses?
A: No we will not resale or sale to another company who will resale. We do not want to put the general public in jeopardy. We care for our community and people in it. The recyclable components go to local vendors who will take it and make new products like the foam becomes carpet underlayment. The metal spring gets melted and becomes reusable steel to build other things like car frames etc.
Q: What do you do with the old mattresses?
A: Once in our warehouse we strip the mattress and then recycle the different components with local vendors. We do not resale any of the mattresses or sale any of the materials to others who rebuild or manufacture mattresses.
Q: Can I just recycle one mattress?
A: Yes, we will pick up and recycle as many as you have that need to be recycled.
Q: Can I drop off the mattress in my own vehicle?
A: Yes you can drop of the mattress directly to us if you have your own truck. In order to drop off you must call our office and schedule an appointment before we can give you our address and directions. We keep our location private so we do not have late night dumpers. Our location does have cameras but we like to help make sure if you are dropping we have people ready to help you get it off the truck. Just call and let us know you are coming out.
Q: We are a small retailer that sales mattresses. Do we pay the same rates to recycle?
A: As a commercial client we understand you will provide volume thus our commercial dept. can work with you to come up with a quote. Call our commercial dept. at extension 2 to discuss your options.
Q: What kind of mattresses do you not recycle?
A: We do not accept futon mattresses unless they are made of all foam. We do not accept water beds. Otherwise we accept all other kinds.
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